Lead-times for a promotional product.
Lead times for promotional products vary by quantities. Normal lead times are between 1 to 4 weeks. For indent orders produced overseas, allow for longer ETA’s (will vary by product and quantities). If you need something done urgently, have a chat to us about it.
Lead-times for promotional apparel and workwear.
Lead times for promotional apparel and workwear vary by quantities. Normal lead times are between 1 to 4 weeks. For indent orders produced overseas, allow for longer ETA’s (will vary by product and quantities). For items stocked overseas, allow for 5 week turnaround. If you need something done urgently, have a chat to us about it.
Artwork and graphic design.
We offer graphic design as a service and we are able to design to your requirements and have your artwork ready for print.
Product samples.
You can order unbranded product samples we’ll have it shipped to your preferred address. Charges may apply.
Minimum Order Quantities.
Minimum order quantities (MOQs) vary depending on the product and branding method. Some items start from as low as 25 units, while others may require 100+ units. We’ll always advise the most cost-effective option for your needs.
Standard File formats.
Artwork must be supplied in a vector editable format. Fonts are advised to be converted to outlines/objects to avoid font conflicts.
Custom and Indent Orders
We can source custom-manufactured products locally or offshore. Custom projects may require higher MOQs and longer lead times.
Getting started
Contact us with your campaign goals, timeline, and budget. We’ll guide you through product selection, design options, and delivery logistics to create a seamless experience.
Distinguishing between premium promotional merchandise and standard giveaways
Premium products are designed for longevity, usability, and perceived value. They create stronger brand associations, enhance corporate image, and drive better engagement compared to generic items.
Environmentally sustainable options
We offer a range of eco-conscious products made from recycled, reusable, or biodegradable materials, helping brands promote sustainability alongside their campaigns.
Branding options available
Embroidery
Screen Printing
Pad Printing
Heat Transfer / Vinyl
Laser Engraving / Etching
Debossing / Embossing
Rotary Digital Printing
Custom Packaging (boxes, sleeves, branded tissue paper)
Personalised Labels / Stickers
Custom Wrapping / Ribbon
QR Codes on Products
The above list covers most options used across apparel, office items, drinkware, bags, and event giveaways.
Product Quality
We partner with trusted manufacturers and perform rigorous quality checks. Every item is crafted to meet high standards, from materials to finishes, ensuring your brand is represented perfectly.
Payment Terms
For new clients, payment is typically required upfront prior to production. For approved accounts, standard terms are generally 7–14 days and may vary with your type of order. All terms are confirmed at quotation stage.
Making changes to the order or cancelling the order.
Changes to artwork can be made right up to the artwork approval stage. Changes once in production will incur a production cost. Orders can be cancelled at any time. Cancelling the order whilst in production will incur production and management costs right up to the point of cancellation.
Print solutions we specialise in.
We specialise in high-quality temporary and semi-permanent signage solutions, including:
Corflute® signs
Retail campaign posters
Kapaplast display boards
Aluminium composite panel (ACP) signage
Polypropylene signage
Our focus is producing wide format print solutions that perform in fast-paced retail, event and construction environments without compromising on finish or presentation.
Product applications.
Our solutions are designed for:
Retail campaigns and seasonal promotions
Event activations and exhibitions
Construction and development marketing
Wayfinding and directional signage
Short-to-medium term brand installations
Our substrate recommendations are based on visibility, durability and campaign duration.
Choosing between Corflute® and Composite (ACP).
Corflute® – Lightweight, cost-effective and ideal for short-term outdoor use.
Composite panel (ACP) – Rigid, premium and suited to higher-profile construction sites or longer-term installations.
Our recommendations are based on your site conditions and presentation standards.
KapaPlast
Kapaplast is a premium lightweight foam board with a smooth surface finish, ideal for:
Retail window displays
Exhibition panelsIndoor promotional boards
Presentation and campaign signage
It delivers a refined indoor aesthetic while remaining practical and easy to install.
Polypropylene
Polypropylene offers greater flexibility and tear resistance compared to standard corflute. It’s well suited to:
Hanging signage
POS displays
Moisture-prone environments
Event graphics requiring durability without added weight
Durability in Australian outdoor conditions
We use UV-stable inks and weather-resistant substrates selected specifically for Australian conditions. Lifespan will vary depending on exposure and installation method, and we’ll recommend the most appropriate solution upfront.
Lead-times for a print project.
Normally lead times are between 3 to 5 working days with next day delivery available on some products. If you need something done urgently, have a chat to us about it.
Artwork checks
All files undergo pre-press review to ensure correct scale, resolution and print suitability. We can also assist with resizing, layout refinement or preparing artwork to meet production specifications.
Finishing options available
We offer professional finishing options including:
Precision cutting
Contour and custom shape cutting
Eyelets and drillingMatte or gloss lamination
Protective coatings where required
Minimum Order Quantity
We accommodate both single-piece projects and large-volume campaigns. Pricing becomes more cost-efficient at scale.
Pricing structure
Our prices are competitive and determined by:
Substrate selection
Size and quantity
Finishing requirements
Delivery location
Production timeframe
We provide clear, itemised quotes prior to approval.
“Realise ROI that contributes to your broader marketing and sales objectives”
Need more information or you're after a specific solution please call us at 03 9029 5510 or send an email to info@howmerch.com.au or get in touch via the form below, we'd love to hear about it
How Merch pays respect to the Traditional Owners and Custodians of the land on which we work and live, and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all First Nations peoples today.